Privacy Policy seus138 —
Our Commitment to Protecting Your Information

Seus138 takes the responsibility of protecting members' personal data very seriously. This Privacy Policy explains in detail how seus138 — as the data controller — collects, processes, stores, and protects the personal information you provide when using our platform.

This document applies to all users of the seus138 platform, including website visitors, registered members, and anyone who interacts with our services through the seus138 website, mobile app, or official communication channels.

By continuing to use the seus138 platform after reading this policy, you confirm that you understand and agree to how we handle your personal data as described in this document. If you do not agree, please stop using the platform and contact us to close your account.

Seus138 collects your personal data through several methods — directly from you during registration and platform use, and automatically via standard tracking technologies. Below is a summary of the data we collect and its purposes:

In addition to data you provide directly, the seus138 system also automatically records technical information when you access the platform — including IP address, access time and date, pages visited, and device information. This data is used solely for security and service improvement purposes.

The personal data we collect is used exclusively for the following legitimate and stated purposes:

• Account management and identity verification (KYC) — to ensure your account security and comply with regulatory requirements
• Processing deposits and withdrawals — to enable secure and accurate financial transactions between you and the seus138 platform
• Provision of gaming services — to provide access to all products and services offered by seus138
• Service communications — to send important notifications relating to your account, transactions, promotions, and policy changes
• Fraud detection and prevention — to identify and halt suspicious or unauthorised activity
• Legal compliance — to fulfil legal obligations and reporting requirements to relevant authorities
• Platform improvements — to analyse usage patterns and improve the overall user experience

Seus138 does not sell, rent, or share members' personal data with third parties for marketing purposes. However, there are limited situations where data must be shared with certain parties to enable the platform to operate properly:

• Payment and banking providers — transaction information required to process your deposits and withdrawals via FPX, DuitNow, e-wallets, and other payment channels
• Game software providers — minimum gaming data required by third-party providers to deliver game content on the seus138 platform
• Authorities and law enforcement — when required by law, court order, or directive from a legitimate authority
• IT and hosting service providers — parties who assist us in managing the platform's technical infrastructure, subject to strict confidentiality agreements

All third parties that receive seus138 member data are bound by strict confidentiality agreements and are only permitted to use that data for the specific purposes defined. They are not allowed to use your data for their own purposes.

Seus138 continuously invests in security infrastructure to ensure that members' personal and financial data remains protected at all times. Key security measures we implement include:

• 256-bit SSL Encryption for all data transmitted between your device and seus138 servers
• Enterprise-grade firewall that monitors and filters incoming and outgoing network traffic
• Two-factor authentication (2FA) available on all accounts as an additional layer of security
• 24/7 Security Monitoring by a dedicated cybersecurity team
• Regular security audits by independent parties to identify and address potential vulnerabilities
• Encrypted data backups stored at separate, secure locations
• Tiered access controls — only staff who require access to member data have it, and every access is logged for audit purposes

While no system can guarantee absolute security, seus138 applies the latest industry standards and continuously updates our security measures to address emerging threats. In the event of any significant data breach, we will notify affected members within the timeframe required by law.

Seus138 retains members' personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian laws and regulations. In general:

• Active account data — retained for as long as the account remains active or until the member requests account closure
• KYC and identity data — retained for a minimum of 5 years after account closure for anti-money laundering (AML) compliance purposes
• Financial transaction records — retained for 7 years in accordance with Malaysian accounting legal requirements
• Security and activity logs — retained for 2 years for security investigation purposes if required
• Marketing data — deleted within 30 days after you opt out of marketing communications

Once the retention period has ended, your data will be securely deleted or converted into an anonymized form that cannot be used to identify you.

Under Malaysia's Personal Data Protection Act 2010 and seus138's commitment to member privacy, you have the following rights regarding your personal data:

Seus138 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you access our website or app.

Types of cookies we use:

• Essential Cookies — required for core platform functions such as login and navigation. These cookies cannot be disabled without affecting basic platform functionality
• Performance Cookies — collects information on how you use the platform to help us improve it. This data is collected anonymously
• Functional Cookies — remembers your preferences and settings to deliver a more personalised experience
• Analytics Cookies — helps us understand aggregate platform usage patterns for improvement purposes

You can manage cookies through your internet browser settings. However, disabling essential cookies may affect the functionality of the seus138 platform. For more information on how to manage cookies, refer to your browser's help guide.

Seus138 is an entertainment platform designed exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

If we discover that personal data belonging to someone under the age of 18 has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. Parents or guardians who find that their child has registered at seus138 are requested to contact us immediately via customer support.

Seus138 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. The "Last Updated" date at the top of this document always reflects the latest version in effect.

For significant changes that affect how we use your personal data, seus138 will notify you via an in-account notification or your registered email address, at least 14 days before the changes take effect. This gives you sufficient time to review the changes and make an informed decision.

Your continued use of the seus138 platform after any amendments take effect constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact the seus138 data protection team through the following channels:

• Live Chat 24/7: Available directly in your seus138 account — the fastest way to get a response
• Email: [email protected] — for written inquiries requiring documentation

Our team is ready to assist in both Bahasa Melayu and English. For data protection complaints that our team is unable to resolve, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) through their official channels.